BEST Institute for vocational training and personal training GmbH

Migrants in Care

Migrants in Care – ECVET Mobile Learning App on customer care

Europe is confronted with an ageing population and a shrinking workforce, as well as labour and skills shortages: While in 2010, just over 4.2 million people in Germany e.g. were 80 and older, in 2050, experts estimate, there will be over 10 million. OECD (2014) estimates working-age population to decline by 7.5 million (-2.2 %) between 2013 and 2020 and with zero net migration it would be expected to decline by even -3.5 % by 2020 in the 28 EU countries. In the care sector, the ver.di trade union, estimates 70,000 skilled workers are already missing nationwide in nursing. 40,000 additional specialists are needed in geriatric care and this issue will become even more severe in the future. According to forecasts of the Deutsche Pflegerat (German Nursing Council), 300,000 caregivers will be missing by 2030, 200,000 of them in geriatric care alone.” (

To overcome this situation, many countries, inter alia Austria and Germany, have invited high qualified workers but without having explored yet one possibility well: that of involving migrants and refugees who, in many cases, show respective qualifications or at least knowledge, skills and competences to start in the care sector.

The MIGRANTS IN CARE project represented by three countries, i.e. Germany, Austria and Spain, shall – in this light – elaborate innovative education material and accompanying support documents as follows: A MOBILE LEARNING APP and POLICY RECOMMENDATIONS to better support migrants and refugees and professionals working with them in continuous VET.

EU-Program: Erasmus+, KA2, Strategic Partnerships for vocational education and training
Coordination: Internationaler Bund - IB Mitte GmbH für Bildung und Soziale Dienste
Contact: Karin Kronika
Duration: September 2018 – August 2021

This project (project n° 2018-1-DE02-KA202-005156) has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.